BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//CalDiscovery//caldiscovery//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
DESCRIPTION:Cardiff: education\, Tuesday (Tue Sep 22\, Europe/London). Rol
 ling: the window moves forward every day\, so subscribe rather than downlo
 ad. Discovered and maintained by CalDiscovery (https://caldiscovery.com). 
 Event details belong to their publishers. Contains information from CalDis
 covery\, which is made available under the ODbL 1.0.
SOURCE:https://caldiscovery.com/cardiff-wales/tuesday-education.ics
X-PUBLISHED-TTL:PT12H
REFRESH-INTERVAL;VALUE=DURATION:PT12H
X-WR-CALDESC:Cardiff: education\, Tuesday (Tue Sep 22\, Europe/London). Ro
 lling: the window moves forward every day\, so subscribe rather than downl
 oad. Discovered and maintained by CalDiscovery (https://caldiscovery.com).
  Event details belong to their publishers. Contains information from CalDi
 scovery\, which is made available under the ODbL 1.0.
X-WR-CALNAME:Cardiff · education · Tuesday · CalDiscovery
BEGIN:VEVENT
SUMMARY:Gwasanaeth Cwsmer- Hyb y Llyfrgell Ganolog
DTSTART:20260922T093000Z
DTEND:20260922T150000Z
DTSTAMP:20260904T182242Z
UID:273@adultlearningcardiff.co.uk
CATEGORIES:education
DESCRIPTION:Mae'r cymhwyster hwn ar gyfer unigolion sy'n gweithio neu'n pa
 ratoi i weithio mewn rôl gwasanaeth cwsmeriaid neu le mae defnyddio'r ff
 ôn yn rhan o'u rôl.\n\nI gwblhau'r cymhwyster hwn\, dylai dysgwyr ddisgw
 yl ymgymryd â 6 awr o ddysgu dan arweiniad.\n\nMae'r pynciau dan sylw yn 
 cynnwys deall egwyddorion gwasanaeth cwsmeriaid\, sut mae anghenion a disg
 wyliadau cwsmeriaid yn cael eu ffurfio\, gwybod y sgiliau rhyngbersonol a'
 r ymddygiad priodol sy'n ofynnol yn yr amgylchedd gwasanaeth cwsmeriaid a 
 deall egwyddorion ymateb i broblemau neu gwynion cwsmeriaid.\nSut i gofres
 tru\nAr gyfer cofrestriadau cysylltwch â’r Llinell Gyngor: 02920 871071
  neu e-bostiwch I mewn I waith Caerdydd\n\nAr gyfer ymholiadau\, e-bostiwc
 h Dysgu Oedolion Caerdydd
LAST-MODIFIED:20260904T182242Z
URL:https://www.adultlearningcardiff.co.uk/events/customer-service-level-2
 -2/?utm_source=caldiscovery&utm_medium=ics&utm_campaign=cardiff-wales
X-SOURCE-NAME:Courses and events coming up
X-SOURCE-URL:https://www.adultlearningcardiff.co.uk/events/all-events
END:VEVENT
BEGIN:VEVENT
SUMMARY:Customer Service- Central Library Hub
DTSTART:20260922T093000Z
DTEND:20260922T150000Z
DTSTAMP:20260904T182242Z
UID:252@adultlearningcardiff.co.uk
CATEGORIES:education
DESCRIPTION:This qualification is aimed at individuals working or preparin
 g to work in a customer service role or where using the telephone is a par
 t of their role.\n\nTo complete this qualification learners should expect
  to undertake 6 guided learning hours.\n\nTopics covered include understan
 ding the principles of customer service\, how customers' needs and expecta
 tions are formed\, knowing the interpersonal skills and appropriate behavi
 our required in the customer service environment and understanding the pri
 nciples of responding to customers’ problems or complaints .\nHow to enr
 ol\nFor enrolments contact Advice Line: 02920 871071 or  email Into Work\
 n\nFor enquiries please email Adult Learning
LAST-MODIFIED:20260904T182242Z
URL:https://www.adultlearningcardiff.co.uk/events/customer-service-level-2
 -2/?utm_source=caldiscovery&utm_medium=ics&utm_campaign=cardiff-wales
X-SOURCE-NAME:Courses and events coming up
X-SOURCE-URL:https://www.adultlearningcardiff.co.uk/events/all-events
END:VEVENT
BEGIN:VEVENT
SUMMARY:Tuesday Independent Living Skills Project at Grassroots (16 - 25 y
 rs)
DTSTART:20260922T160000Z
DTEND:20260922T190000Z
DTSTAMP:20260917T003130Z
UID:8227@cardiffyouthservices.wales
CATEGORIES:education
DESCRIPTION:Tuesday Independent Living Skills Project at Grassroots (16 - 
 25 yrs)\n\nJoin us every Tuesday from 5:00pm to 8:00pm at Grassroots for o
 ur open access Seniors Independent Living Skills Project. Young people can
  develop essential life skills through activities including budgeting\, co
 oking\, CV building\, and working towards Agored qualifications\, helping 
 them build confidence and prepare for the future.\n\nContact: Paige Bartle
 tt – Paige.Bartlett@cardiff.gov.uk
LAST-MODIFIED:20260917T003130Z
LOCATION:Grassroots\,  58 Charles St\, Cardiff\, CF1 4EG\, Wales
URL:https://www.cardiffyouthservices.wales/events/tuesday-independent-livi
 ng-skills-project-at-grassroots-16-25-yrs/?utm_source=caldiscovery&utm_med
 ium=ics&utm_campaign=cardiff-wales
X-SOURCE-NAME:Upcoming events
X-SOURCE-URL:https://www.cardiffyouthservices.wales/index.php/en/events
END:VEVENT
END:VCALENDAR